Privacy Policy
Last updated: May 12, 2025
Introduction
At Mydnes, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.
Information We Collect
Mydnes only collects health information that you explicitly provide, such as:
- Vital signs (blood pressure, heart rate, weight, etc.)
- Symptom logs
- Health Profile (family history, vaccination history, medical conditions, weight, height, allergies, lifestyles)
- Personal profile details (name, email address, gender, ethnicity, date of birth, country)
- Device information and usage statistics
We do not collect data from third-party sources, track your location, or use device sensors without your explicit permission.
How We Use Your Information
We use the collected information to:
- Provide and maintain our services
- Generate health insights and recommendations
- Improve our application and user experience
- Communicate with you about updates and features
Data Security
All collected health data is stored securely on our servers. We encrypt data at rest and in transit using industry-standard methods (for example, TLS/HTTPS for data in transit and file-level encryption at rest). We implement appropriate technical and organizational measures to protect your personal information.
Data Sharing and Selling
We never sell or share your personal data with advertisers or outside parties – your information stays strictly within Mydnes, except when you explicitly choose to share it (for example, with healthcare providers).
Legal Basis for Processing
We rely on explicit consent to process your health data. During sign-up, you agree to this Privacy Policy and consent to the use of your data for providing our services. You can withdraw consent or update preferences at any time from your account settings.
HIPAA and GDPR Compliance
As a healthcare application, we comply with HIPAA regulations to ensure the security and privacy of your health information. We are working on our GDPR-compliance and follows UK ICO guidance.
Your Rights
Under GDPR and other privacy laws, you have rights including:
- Access to your personal information
- Rectification of inaccurate data
- Data portability
- Erasure of your data (right to be forgotten)
- Restriction of processing
- Objection to processing
- Opting-out of marketing communications
For example, you can request a copy of your data or ask us to delete your account and personal information. We will respond to any data requests promptly and securely.
Contact Us
For any questions about your privacy or to exercise your rights, please contact us at:
Email: privacy@mydnes.com
Analytics
We use Google Analytics to help us understand how visitors interact with our website. Google Analytics collects standard internet log information and visitor behavior information. This information is used to track visitor use of the website and to compile statistical reports on website activity.
For more information about Google Analytics, please visit Google's privacy policy:https://policies.google.com/privacy